State Farm® Insurance Agent Shannon Fortune
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diana Gerrue
April 18, 2026
"Mr. Adams was professional & efficient. Open to questions and readily presented adjustments to our policy with our added information. When we finished up our business, we left with a greater peace of mind. Thank you."
anikie jiyane
April 17, 2026
"The service was so amazing and even derseves 100 stars.explained everything was not expected. Also was so friendly.am so happy with prices,service as well."
Rachel Saylor
April 14, 2026
"I worked with Jenna Travis and she made the experience really easy! I appreciated her quick response and openness to answering any questions I had."
"Thank you, Rachel, for sharing your experience with us. It's wonderful to hear that Jenna made the process easy and was responsive to your questions. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to assisting you in the future."
Sean Demarco
April 10, 2026
"As a walk in i bought my van 1 hr before arriving. Within 15 minutes I had full coverage. They dont up sell. They ask you what you want and explain your options. It was a very inviting atmosphere and the owner Shannon introduced himself during my visit. Would recommend anyone needing insurance to stop in and see Shannon and his awsome staff!"
"Thank you, Sean, for sharing your experience. It's wonderful to hear that you found the process quick and straightforward, and that you felt welcomed by Shannon and the team. We appreciate your recommendation and are glad to have been able to assist you with your insurance needs. Your feedback means a lot to us!"
Michael breese
April 4, 2026
"Completely dialed me in on exactly what I needed and did it very quickly excellent service thank you very much"
"Thank you, Michael, for sharing your experience. It's great to hear that you received exactly what you needed quickly and efficiently. Your feedback is truly appreciated, and we're glad to have been of service. If there's anything else we can assist you with, feel free to reach out."
Howard Hornbuckle
April 2, 2026
"Such a wonderful place of business. Appreciate Shannon Fortune State Farm Insurance. Very community minded."
"Thank you, Howard, for your kind words and for taking the time to share your experience. It's great to hear that you appreciate our community-focused approach. Your feedback means a lot to us, and we're glad to know that our efforts are making a positive impact."
Daniel Badgley
April 1, 2026
"Good upbeat vibes and great costumer services. Would 100 percent recommend to anyone."
"Thank you, Daniel, for sharing your positive experience with us. It's wonderful to hear that you appreciated the upbeat atmosphere and our customer service. Your recommendation means a lot, and we're glad to have met your expectations."
Tanya Satterwhite
March 31, 2026
"Shannon and his staff demonstrate the utmost respect and professionalism. I feel he works hard to ensure his customers have quality insurance without being overpriced."
"Thank you, Tanya, for sharing your positive experience. It's wonderful to hear that the team have been able to provide you with respectful and professional service. Ensuring quality insurance at a fair price is a top priority, and your feedback is greatly appreciated."
Gary Pohl
March 28, 2026
"I have been with State Farm and Shannon Fortune for many years and have been well taken care, including being covered in both vehicle and homeowner policies.I met today with Phil Adams and we reviewed my coverages and how rates were calculated. He was a pleasure to work!"
"Thank you for sharing your experience, Gary. It's wonderful to hear that you've been well taken care of over the years with both your vehicle and homeowner policies. We're glad that Phil was able to assist you in reviewing your coverages and explaining the rate calculations. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
Khrista Fortune
March 24, 2026
"I am at ease knowing that Shannon and his office are in charge of my life and car insurance. They are prompt and professional while also making me feel recognized."
"Thank you, Khrista, for sharing your experience. It's wonderful to hear that you feel at ease with team handling your insurance needs. We strive to provide prompt and professional service while ensuring our clients feel recognized and valued. Your feedback is greatly appreciated."
Fabio Vazquez
March 23, 2026
"Always helpful and responsive, above and beyond costumer service."
"Fabio, thank you for your wonderful feedback! It's fantastic to hear that you find our customer service helpful and responsive. We truly appreciate your support and look forward to continuing to serve your insurance needs."
Humphrey Shepherd
March 18, 2026
"Been with this company for 9 years and phil adams has provided nothing but outstanding service thank you for everything you guys do keep up the Fantastic work and I look forward to many more decades"
"Thank you so much for your kind words and for being a loyal customer for the past nine years. It's wonderful to hear that Phil Adams has consistently provided you with outstanding service. We truly appreciate your support and look forward to continuing to serve you for many more decades. Your feedback means a lot to us!"
Nolan Wagner
March 17, 2026
"Thank you guys for everything I have my car insurance through you guys and it's tha cheapest I've ever had with the best coverages and just got life insurance too. Cinnamon has been great help through the whole process, She has been very informative and communicative since the beginning. In addition to that the rest of the staff has been great as well and I will definitely be recommending you to everyone I know!"
"Thank you for sharing your experience with us. It's wonderful to hear that you're satisfied with both your car and life insurance coverages. Cinnamon and the rest of the team are dedicated to providing informative and communicative service, and your feedback is greatly appreciated. Your recommendation means a lot, and we're glad to have you as part of our community."
Sarahbeth Huntsman
March 17, 2026
"Phil Adams was able to help me look at options and save some on my monthly bill. He had a great attitude and made things happen smoothly."
"Thank you, Sarahbeth, for sharing your experience. It's wonderful to hear that Phil Adams was able to assist you effectively with your insurance claim. We appreciate your feedback and are glad to know that everything went smoothly. Your satisfaction is important to us, and we're here to help whenever you need assistance."
Julie Scully
March 14, 2026
"Cinnamon was the person who has been helping us in the process of buying a car long distance. Getting insurance. Getting travel through Canada documents IN ORDER. Even when my stateside dealership made a couple errors, oops wrong VIN...!! She took it in stride and fixed and returned the corrected docs likety-split! Great job! And she has been a terrific asset for all manner of other details on the phone. She has been a great advocate. I highly recommend this office. Good to have great help anywhere. But especially at home in Fairbanks, Alaska."
"Thank you so much for sharing your experience. It's wonderful to hear how Cinnamon was able to assist you with the car buying process and insurance needs, especially with the added complexity of long-distance coordination and travel documents. We're glad she could resolve any issues quickly and provide the support you needed. Your recommendation means a lot to us, and we're grateful to have you as part of our community in Fairbanks."
Quupak Williamson
March 13, 2026
"Shannon and his team are amazing and great to work with! It’s convenient to text the team on the spot if I have to and they get it taken care of right away! Thank you all!!"
"Thank you so much for your kind words and the perfect rating! It's wonderful to hear that you had a great experience with the team. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Juan Chavez
March 11, 2026
"Customer service nonexistent mmmmm maybe it was because I am Hispanic came in some lady said she didn’t have time now because she was waiting for a appointment while the person on this add came out and help those that had come after me .. well been ignored and push aside I am glad they didn’t get my business"
Bonnick Dan
March 11, 2026
"Phil was very patient and helpful with my car insurance!"
"Thank you for sharing your positive experience with Phil. It's wonderful to hear that he was patient and helpful with your car insurance needs. Your feedback is greatly appreciated, and we're glad to know you had a great experience with us."
Teresa Telling
March 8, 2026
"So helpful and friendly!"
"Thank you, Teresa, for your kind words and the perfect rating! It's wonderful to hear that you found our team helpful and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance in the future, we're here to help."
Brittany Frey
March 8, 2026
"Shannon and Jenn @ the booth at the interior wedding showcase are the best!!"
"Thank you, Brittany, for your wonderful feedback! We're delighted to hear that you had a great experience with Shannon and Jenn at the interior wedding showcase. Your support means a lot to us, and we're glad to have been a part of your event. If there's anything else we can assist you with, feel free to reach out."
Kendall Farmer
March 8, 2026
"Super friends and helpful"
"Thank you, Kendall, for your kind words and perfect rating. It's wonderful to hear that you found our team to be super friendly and helpful. Your feedback means a lot to us, and we're delighted to know that we could provide you with a positive experience. If there's anything else we can do for you, please let us know. "
Heaven Wolfenbarger
March 8, 2026
"Very nice, and easy to talk to. Great people!"
"Thank you, Heaven, for your kind words and for taking the time to leave such a positive review. It's wonderful to hear that you found our team nice and easy to talk to. We truly appreciate your feedback and are glad to know you had a great experience with us. Your satisfaction is important, and we're here to assist you whenever you need."
Craig handeland
March 6, 2026
"I had a great experience at Shannon Fortune State Farm. Everyone was extremely helpful, i mostly with Jenna she was professional and took the time to clearly explain all of my coverage options. She made the entire process easy and stress-free, and it really felt like she cared about making sure I had the right policy rather than just trying to sell something. Customer service was excellent, and she was quick to respond whenever I had questions. I highly recommend Shannon Fortune at State Farm if you’re looking for someone knowledgeable and easy to work with."
"Thank you so much for sharing your positive experience with us. It's wonderful to hear that Jenna was able to assist you effectively and make the process smooth and stress-free. We take pride in ensuring our customers feel informed and supported, and it's great to know that you felt cared for and understood. Your recommendation means a lot to us, and we're grateful for your trust in our team. If you ever have more questions or need further assistance, we're here to help."
Bukusai Ashagawa
March 5, 2026
"Phil was able to help me acquire copies of proof of insurance for my business. He also clarified some questions I had about our car insurance. As well as correct an error on my wife’s car insurance card. (From Byron Dudley)"
"Thank you for sharing your experience. It's great to hear that Phil was able to assist you with obtaining proof of insurance and addressing your questions and concerns. We appreciate your feedback and are pleased to know that you are satisfied with the service provided. Your support means a lot to us."
Tyler Henderson
March 4, 2026
"Great experience with State Farm. The service was excellent and Cinnamon was incredibly easy to work with throughout the process. She made everything simple and stress-free. Highly recommend!"
"Thank you, Tyler, for sharing your positive experience with us. It's wonderful to hear that Cinnamon made the process simple and stress-free for you. Your recommendation means a lot, and we're glad to have provided excellent service. If you ever need assistance in the future, we're here to help."