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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Dickinson

March 27, 2024

5  out of  5 rating by Maria Dickinson
"Super friendly staff and quote came in hundreds lower than my prior insurance. Great experience!"
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kyleigh hawk

March 26, 2024

5  out of  5 rating by kyleigh hawk
"It was great. My family has been going to him for years."
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Jamie Cragle

March 21, 2024

5  out of  5 rating by Jamie Cragle
"We had an accident and Shannon Fortunes helped with everything even calling to make sure we were OK. Thank you"
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jazzeree parker

March 19, 2024

5  out of  5 rating by jazzeree parker
"the best of the best insurance! they have amazing service and it was always so nice to see them when i came in!"
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Joshua Pett

March 18, 2024

5  out of  5 rating by Joshua Pett
"Thanks for all the help! Sure helps to have insurance when things go sideways. Love having State Farm when my rusty old truck get’s pulled over… cops I’m sure get excited & hope I’m not insured so they can auction off my truck.👍😅"
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Edward Dellamary

March 18, 2024

5  out of  5 rating by Edward Dellamary
"Shannon is amazing!!! So informative, polite and fun"
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Russell McCants

March 15, 2024

5  out of  5 rating by Russell McCants
"This might not mean anything, but I remember bumping into Shannon back when I was just entering the work force. It was another day pushing carts, and suddenly a lively, kind man with the biggest smile was telling me some silly story to brighten up the day. From that day on, I knew I wanted to do business with Shannon Fortune if I ever needed insurance and I don’t regret a moment. Thank you again Shannon."
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Erin Milan

March 14, 2024

5  out of  5 rating by Erin Milan
"We purchased Trupanion for both of our pups through Shannon at State Farm. It’s been a wonderful service to have. I highly recommend it!"
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Mary Clancy

March 13, 2024

5  out of  5 rating by Mary Clancy
"I have been a client of Shannon Fortune - State Farm for many years. I appreciate Shannon and his professional and kind team."
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Russell Buckmaster

March 12, 2024

5  out of  5 rating by Russell Buckmaster
"Was nice and understanding and kind"
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Darian Ponsford

March 12, 2024

5  out of  5 rating by Darian Ponsford
"Shannon is always very helpful and makes sure your problem is fixed."
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Shalag Israel

March 6, 2024

5  out of  5 rating by Shalag Israel
"I have been with State Farm over 25 years with an occasional windshield claim. We have homeowners and several vehicles. Recently we have engaged in extended travel which was problematic to my former agent, even though Alaska remained my main residence. We switched to Shannon Fortune and I must say I received fast and courteous service. It felt like a breath of fresh air."
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Zacary Lomax

March 6, 2024

5  out of  5 rating by Zacary Lomax
"I am lucky to share my thoughts about Shannon Fortune, the incredible indivisual behind the State Farm Insurance Agency. Although I myself might not be a customer of the buisness, I feel compelled to express my admiration for the outstanding man that Shannon is. Shannon has been a mentor to me throughout my wrestling career, and his authenticity, generosity, and enthusiasm have left such an incredible impact on my life. His unwavering support and mentorship have been intrumental in my journey, both inside and outside the wrestling arena What sets Shannon apart is his genuine care and passion he brings to every aspect of life. As the owner of a State farm insurance agency, he leads by example, instilling a spirit of authenticity and generosity. Shannon's commitment to the community and his dedication to supporting individuals, including myself, go beyond the realm of insurance. His enthusiasm for helping others succeed is truly out of this world and has inspired me to do the same. His impact extends far beyond the business he owns. While I may not be a client of the State Farm Insurance Agency, I can vouch for the kind of person Shannon Fortune is, and it speaks volumes about the standards he upholds in his business. If his personal qualities are any indication of the service one can expect at the agency, then it undoubtedly deserves the highest recommendation. Thank you, Shannon, for being a mentor, a friend, and an exemplary individual. Your influence has been invaluable, and I am grateful for the positive impact you've had on my life."
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Diane Currence

February 28, 2024

5  out of  5 rating by Diane Currence
"Always so friendly and helpful!"
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Karen Literski

February 10, 2024

5  out of  5 rating by Karen Literski
"The young lady, Desiree was very helpful and patient with me as we were transferring insurance from another state. She had exceptional follow through. Thank you Karen Fair Emma Literski (policy holder)"
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Tam Iam

February 8, 2024

5  out of  5 rating by Tam Iam
"We moved here 3 years ago from Arizona & checked out many Insurance Companies here. We ended up choosing Shannon's office & couldn't be more satisfied! He is extremely personable, honest, available, knowledgeable & has a happy staff which says a lot!! He continually checks to see if you have the correct policies to make sure he is saving you the maximum. Do yourself and a favor and give him a try!!"
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Ruth Meier

January 9, 2024

5  out of  5 rating by Ruth Meier
"Shannon and his team are always so helpful! Best customer service!!"
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Guan Min

December 13, 2023

5  out of  5 rating by Guan Min
"Exceptional customer experience! Definitely a 5 star rating practice."
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Riley Dyche

December 8, 2023

1  out of  5 rating by Riley Dyche
"I was a nine year customer here. The first claim I had (for a tow) they sent the check to an old mailing address. When I notified the agency they told me to contact the claims department directly and to have a good day. The agent (Shannon Fortune) was supposed to be the one who updated my mailing address in the first place, then they tell me they won't assist in getting the claim check to me. Why even use an in-person agent if this so the level of output you receive from them? I've cancelled my policy with state farm and won't be going back."
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Green Hill

December 5, 2023

5  out of  5 rating by Green Hill
"Professional, efficient and even the coverage(for my truck and the renter's) was cheaper than the Progressive's. I also was glad that they had a coverage for my "soon- to- be finished house!""
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Nathanael Hardy

December 1, 2023

5  out of  5 rating by Nathanael Hardy
"Great prices and helpful! Looking forward to my time being insured with them."
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Ockii

November 30, 2023

5  out of  5 rating by Ockii
"I had a phone call with a lovely woman. I just want to thank her for her outstanding service . Her professionalism, attention to detail and dedication to ensuring customer satisfaction truly set her apart. What impressed me the most was her communication and helping me every step of the way."
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Thestrain Gaming

November 1, 2023

5  out of  5 rating by Thestrain Gaming
"Caitlin over at Shannon fortunes state farm branch did an amazing job finding the right insurance for my fourwheeler"
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Hailey Clawson

October 31, 2023

5  out of  5 rating by Hailey Clawson
"Shannon and his team are amazing hard working individuals they have helped me though so much and have taken amazing care of me through the years.thanks for all your help I look forward to the many more years of doing business with you guys."
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Dee Brown

October 21, 2023

5  out of  5 rating by Dee Brown
"Ms. Desiree was great she was very professional and a pleasure to speak with. She was able to explain all my options and helped me choose what was best for me. Very reasonable prices and my biggest thing is they are local and understand what it's like to drive in alaska. Thanks Desiree and state farm. Highly recommend."