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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randall Frank

September 19, 2024

5  out of  5
rating by Randall Frank
"All business dealings with the Shannon Fortune State Farm Agency have been very positive. They are a friendly company."
We responded:
"Thank you so much, Randall! It's wonderful to hear that your experiences with us have been positive. We strive to be friendly and helpful in all our interactions. Your feedback means a lot to us!"
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andrew perez (P fizzle93)

September 12, 2024

5  out of  5
rating by andrew perez (P fizzle93)
"Did business with the Shannon fortune team for the last 3 years, they were phenomenal in all regards. Fortunately I didn't have much need for any damage claims but they did always keep me updated with any policy changes and discounts ensure I had the lowest possible rates. Always with the up most professionalism."
We responded:
"Thank you so much for your kind words and for being with us for the past three years! It's wonderful to hear that you felt well-informed and supported throughout your time with us. We always strive to provide the best service and ensure our customers get the most out of their policies. Your feedback means a lot to us!"
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Sara Frawley

July 31, 2024

5  out of  5
rating by Sara Frawley
"So excited for the new location! Everyone is so friendly and approachable. Their grand opening was so awesome with music and ice cream! Took the kids and they loved it!"
We responded:
"Thank you for sharing your excitement about the new location! We're delighted to hear that you and your kids enjoyed the grand opening festivities. Your kind words about our friendly and approachable team mean a lot to us!"
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Charlie Bennett

July 31, 2024

5  out of  5
rating by Charlie Bennett
"I was helped by Katie, she has always done an excellent job helping me out. Ever sense she was hired she is always easy to deal with, she has all the answers and is very informative. Shannon is very blessed to have such a great person working there."
We responded:
"Thank you so much for your kind words, Charlie! Katie truly is an asset to our team, and we're delighted to hear that she has been so helpful and informative. Your feedback means a lot to us!"
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Sierra Nations

July 31, 2024

1  out of  5
rating by Sierra Nations
"They never, ever, answer the phone. Be prepared to be sent to the hotline and long wait times."
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Alaska Monsma

July 10, 2024

5  out of  5
rating by Alaska Monsma
"Thank you. Helpful knowledgeable"
We responded:
"Thank you for your kind words, Alaska! We're glad to hear that you found our team helpful and knowledgeable. If you have any more questions or need assistance in the future, feel free to reach out."
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NaultD /

June 27, 2024

5  out of  5
rating by NaultD /
"Shannon is always looking out for his fellow neighbors being his customers and respects anyone through his door as neighbors. helping out 100% what he stake in reputation to help them out. As off the charts charming Shannon is, his nature is always doing right by people."
We responded:
"Thank you for your kind words! Shannon takes pride in providing exceptional service to all his neighbors. We appreciate your support and look forward to continuing to assist you with all your insurance needs."
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kelehendrosOG

June 25, 2024

5  out of  5
rating by kelehendrosOG
"Shannon and his staff are amazing. They slay it every time."
We responded:
"Thank you for the kind words! We're thrilled to hear that you had an amazing experience with Shannon and our team. We appreciate your support!"
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Max Becker

June 17, 2024

5  out of  5
rating by Max Becker
"Our lender advised us that we needed some documentation right away or our closing date would be pushed back and force us to redo our loan process. Shannon’s office was closed for the holiday, but we were able to contact him on the numbers that he provides. Shannon quickly responded to us and went into the office on his holiday to make sure that we got the documentation that we needed in time. That’s great customer service."
We responded:
"Thank you for sharing your experience, Max! I'm glad Shannon was able to provide you with the necessary documentation promptly, even on a holiday. We appreciate your kind words about our customer service."
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Brian Zavala

April 15, 2024

5  out of  5
rating by Brian Zavala
"Military Friendly and appreciated. One on one help. Break down every so you understand what is going on. Will help you with emergency with time crunch issues."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Maria Dickinson

March 27, 2024

5  out of  5
rating by Maria Dickinson
"Super friendly staff and quote came in hundreds lower than my prior insurance. Great experience!"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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kyleigh hawk

March 26, 2024

5  out of  5
rating by kyleigh hawk
"It was great. My family has been going to him for years."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Jamie Cragle

March 21, 2024

5  out of  5
rating by Jamie Cragle
"We had an accident and Shannon Fortunes helped with everything even calling to make sure we were OK. Thank you"
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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jazzeree parker

March 19, 2024

5  out of  5
rating by jazzeree parker
"the best of the best insurance! they have amazing service and it was always so nice to see them when i came in!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Joshua Pett

March 18, 2024

5  out of  5
rating by Joshua Pett
"Thanks for all the help! Sure helps to have insurance when things go sideways. Love having State Farm when my rusty old truck get’s pulled over… cops I’m sure get excited & hope I’m not insured so they can auction off my truck.👍😅"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Edward Dellamary

March 18, 2024

5  out of  5
rating by Edward Dellamary
"Shannon is amazing!!! So informative, polite and fun"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Russell McCants

March 15, 2024

5  out of  5
rating by Russell McCants
"This might not mean anything, but I remember bumping into Shannon back when I was just entering the work force. It was another day pushing carts, and suddenly a lively, kind man with the biggest smile was telling me some silly story to brighten up the day. From that day on, I knew I wanted to do business with Shannon Fortune if I ever needed insurance and I don’t regret a moment. Thank you again Shannon."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Erin Milan

March 14, 2024

5  out of  5
rating by Erin Milan
"We purchased Trupanion for both of our pups through Shannon at State Farm. It’s been a wonderful service to have. I highly recommend it!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Mary Clancy

March 13, 2024

5  out of  5
rating by Mary Clancy
"I have been a client of Shannon Fortune - State Farm for many years. I appreciate Shannon and his professional and kind team."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Russell Buckmaster

March 12, 2024

5  out of  5
rating by Russell Buckmaster
"Was nice and understanding and kind"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Darian Ponsford

March 12, 2024

5  out of  5
rating by Darian Ponsford
"Shannon is always very helpful and makes sure your problem is fixed."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Shalag Israel

March 6, 2024

5  out of  5
rating by Shalag Israel
"I have been with State Farm over 25 years with an occasional windshield claim. We have homeowners and several vehicles. Recently we have engaged in extended travel which was problematic to my former agent, even though Alaska remained my main residence. We switched to Shannon Fortune and I must say I received fast and courteous service. It felt like a breath of fresh air."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Zacary Lomax

March 6, 2024

5  out of  5
rating by Zacary Lomax
"I am lucky to share my thoughts about Shannon Fortune, the incredible indivisual behind the State Farm Insurance Agency. Although I myself might not be a customer of the buisness, I feel compelled to express my admiration for the outstanding man that Shannon is. Shannon has been a mentor to me throughout my wrestling career, and his authenticity, generosity, and enthusiasm have left such an incredible impact on my life. His unwavering support and mentorship have been intrumental in my journey, both inside and outside the wrestling arena What sets Shannon apart is his genuine care and passion he brings to every aspect of life. As the owner of a State farm insurance agency, he leads by example, instilling a spirit of authenticity and generosity. Shannon's commitment to the community and his dedication to supporting individuals, including myself, go beyond the realm of insurance. His enthusiasm for helping others succeed is truly out of this world and has inspired me to do the same. His impact extends far beyond the business he owns. While I may not be a client of the State Farm Insurance Agency, I can vouch for the kind of person Shannon Fortune is, and it speaks volumes about the standards he upholds in his business. If his personal qualities are any indication of the service one can expect at the agency, then it undoubtedly deserves the highest recommendation. Thank you, Shannon, for being a mentor, a friend, and an exemplary individual. Your influence has been invaluable, and I am grateful for the positive impact you've had on my life."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Diane Currence

February 28, 2024

5  out of  5
rating by Diane Currence
"Always so friendly and helpful!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Karen Literski Fair

February 10, 2024

5  out of  5
rating by Karen Literski Fair
"The young lady, Desiree was very helpful and patient with me as we were transferring insurance from another state. She had exceptional follow through. Thank you Karen Fair Emma Literski (policy holder)"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."